Frequently Asked Questions

Frequently asked questions
Setting up the CrossWave Cordless for the first time
how to set up and use your CrossWave cordless for the first time
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My CrossWave Cordless has no power
What to do when your CrossWave Cordless has no power
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My CrossWave Cordless is leaving streaks or leaking
What to do when your CrossWave Cordless is leaking or leaving streaks
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Can I use a Carpet Cleaner on wool carpets?
This is not recommended, as wool carpets can be extremely delicate. Check with the carpet manufacturer before cleaning.
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How to assemble and use for the first time my CrossWave Cordless Max?
Here's how to assemble and use for the first time your CrossWave Cordless Max
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Can I use ‘non-BISSELL’ formulas in my BISSELL machine?
We don't recommend this, as some cleaning products may not be suitable.
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Why is my SpotClean leaking?
What to do if your SpotClean is leaking
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